LIMITED LIFETIME WARRANTY
At KinderBike, we create trainers that get children riding earlier than any other bike on the market. Whether you intend to use it on dirt, grass or pavement, we want you to be 100% satisfied with your purchase.
If you are not completely satisfied with your KinderBike trainer, for any reason, we will offer you a full refund within 30 days of purchase. *Some restrictions apply.
All returns/exchanges must be accompanied with all of the original packaging, paperwork and receipt. If you have questions regarding the return of a kinderbikeusa.com order, you can call us at (888) 666-9310, 8 AM MT – 4 PM MT, Monday-Friday
We're sorry it didn’t work out. All items returned within 30 days with proof of purchase and in "like new" condition will receive a full refund. Refund will be made in the tender type originally used. If the bike shows signs of significant wear and tear or damage due to abuse, incorrect installation or accidents, as determined by KinderBike bicycle staff, it will not be accepted for return or refund. Customer is responsible for all return and exchange shipping costs. Please contact us before returning your item so that we can provide a return authorization number. Please annotate this number on your sales invoice when returning the item(s). KinderBike recommends returning your items using a shipping provider with tracking as we are not responsible for items lost in transit en route to our warehouse. Upon receiving a return authorization from KinderBike, return your item(s) to:
KinderBike Returns, 18121C E. Hampden Ave 173, Aurora CO 80013